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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Fredrica Harris

June 5, 2025

5  out of  5
rating by Fredrica Harris
"Everyone in the office was so friendly and answered every question I had. I have never had so much fun at an insurance office. Will definitely be recommending friends and family to come join the state farm team!!!!"
We responded:
"Thank you so much for your wonderful review! Our team takes pride in providing friendly and helpful service, and it’s great to know that we could make your visit enjoyable. We appreciate your recommendation to friends and family, as word-of-mouth is invaluable to us. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We're here to help with all your insurance needs! 🌟 #StateFarm #CustomerService #InsuranceExperts"
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Debra Holifield

June 5, 2025

5  out of  5
rating by Debra Holifield
"Thomas Nix was courteous and helpful over the phone today and I would recommend this State Farm Agent to anyone. Great people and great service!!!"
We responded:
"Thank you for your fantastic review! At Michael Strawhorn State Farm, we strive to deliver exceptional customer experiences, and it's wonderful to know that you would recommend us to others. If you or anyone you know needs assistance with insurance or financial services, feel free to reach out. We’re here to help and provide the best service possible!"
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Dominick Miller

May 30, 2025

5  out of  5
rating by Dominick Miller
"Very good people 👍🏾"
We responded:
"Thank you for your 5-star review! We're glad to hear you had a positive experience with our team. At Michael Strawhorn State Farm, we pride ourselves on providing excellent customer service and support. If you need assistance with your insurance needs in the future, feel free to reach out. We’re here to help!"
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Indiana Batlle

May 29, 2025

5  out of  5
rating by Indiana Batlle
"I recently switched my car insurance from Progressive to State Farm, and I’m beyond relieved I did. Progressive was a nightmare—raising my rate after 6 months and again after a year, with no explanation. But from the moment I connected with Michael and Thomas at State Farm, everything changed. They were incredibly helpful, patient, and clearly knew their stuff. I’m now saving around $1,500 a year, and for the first time, I actually feel taken care of by my insurance provider. 🙌🏽💸 No hidden surprises, no random price hikes—just honest service and real peace of mind. If you’re on the fence, make the switch. I wish I had done it sooner. Thank you, Michael and Thomas—you guys seriously made my life easier. 🙏🏼"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear about your positive experience switching to Michael Strawhorn State Farm. Our team is dedicated to providing honest service and ensuring our clients feel taken care of. Saving $1,500 a year is a significant benefit, and we’re glad you’re enjoying peace of mind with your car insurance. If anyone is considering a switch, we highly recommend reaching out to us for a personalized quote and excellent service. Thank you for trusting us with your insurance needs!"
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Steven Hekl

May 16, 2025

5  out of  5
rating by Steven Hekl
"Jenn, Christian, Thomas and Michael are all very nice and accommodating when I come in. They are very professional and explain the details of your coverages."
We responded:
"Thank you, Steven, for your wonderful 5-star review! Our team is dedicated to providing professional, accommodating service and clear explanations of your coverage details. We truly appreciate your kind words and look forward to serving you again!"
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Dink Howard

May 14, 2025

5  out of  5
rating by Dink Howard
"Staff very helpful and in ensuring that service met the need for customer."
We responded:
"Thank you for your kind review! At Michael Strawhorn State Farm, we pride ourselves on delivering exceptional customer service and ensuring that every client’s needs are met. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again soon! "
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greatest ever

May 13, 2025

5  out of  5
rating by greatest ever
"The entire office was very friendly and before I left we were all chatting like old friends"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you felt welcomed and enjoyed your time with our friendly team. Building genuine connections with our clients is a priority for us, and we’re glad it showed! If you have any questions or need assistance in the future, feel free to reach out. We look forward to seeing you again soon! Your satisfaction is our top priority!"
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Chelsea Green

May 7, 2025

5  out of  5
rating by Chelsea Green
"I would recommend this office to anyone I know, they helped me out so much when I got in my car wreck. Everyone in the office was so nice and I got the best results out of my claim. 10 out of 10 recommend!"
We responded:
"Thank you so much for your review! We’re thrilled to hear that our team was able to assist you during such a challenging time after your car wreck. Providing exceptional service and achieving the best results for our clients is our top priority. We truly appreciate your recommendation and are here to help anyone in need of reliable insurance and claims support. If you or anyone you know needs assistance, please don’t hesitate to reach out. Thanks again for choosing Michael Strawhorn State Farm—your trusted partner for insurance solutions!"
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sarah oriol

May 6, 2025

5  out of  5
rating by sarah oriol
"the agents are really great here and helped me get a great price for my first insurance! i wouldn’t go with any other company"
We responded:
"Thank you for your fantastic review! We're delighted to hear that our agents were able to help you find a great price for your first insurance policy. At Michael Strawhorn State Farm, we pride ourselves on providing exceptional customer service and competitive rates, making us your go-to choice for insurance needs. If you have any questions or need further assistance, don't hesitate to reach out. We truly appreciate your trust in us and look forward to serving you for years to come!"
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Carolina South YouTube Channel

May 6, 2025

5  out of  5
rating by Carolina South YouTube Channel
"Great place! Michael and his team really care for the community and the entire team has always been very helpful! I needed a supplemental health and Life Insurance plan for my son and they made it simple, understandable, and very affordable!"
We responded:
"Thanks so much for the review!"
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Julie Campbell

May 6, 2025

5  out of  5
rating by Julie Campbell
"Very friendly and helpful getting me setup with insurance and a great rate!"
We responded:
"Thank you so much for your kind review! We're thrilled to hear that you found our team friendly and helpful in getting you set up with insurance at a great rate. Customer satisfaction is our top priority, and it's wonderful to know we could assist you effectively. If you have any more questions or need further assistance, feel free to reach out. We appreciate your support and look forward to serving you again! Don't forget to call or check out our website for more information on our other insurance services!"
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Allison Gambone

April 23, 2025

5  out of  5
rating by Allison Gambone
"Christian was SO nice and helped me so quickly!! I am very happy I came across his office and got him :)"
We responded:
"Thanks so much for the review, Allison. We're glad you found your way to our office and are looking forward to helping out with your insurance needs. Please reach out anytime!"
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Courtney Taylor

April 4, 2025

5  out of  5
rating by Courtney Taylor
"Jennifer is AMAZING!! She is always finding ways to help and stays connected with me. She is knowledgeable and trusty cares for her clients!"
We responded:
"Thank you so much for the review, Courtney. Jennifer loves to take great care of her customers!"
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Becky Simpson

April 3, 2025

5  out of  5
rating by Becky Simpson
"Great customer service!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. At Michael Strawhorn State Farm, we strive to provide the best service possible, and your feedback motivates us to keep up the good work. If you ever need anything in the future, don’t hesitate to reach out!"
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shmeg420

March 31, 2025

5  out of  5
rating by shmeg420
"Always have the best service here. No matter what I call about they are super helpful I've been dealing with Jennifer lately and she is such a wonderful person to have an interaction with."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you've consistently experienced excellent service at our agency. Jenn is indeed a valuable member of our team, and we’re glad to know she made a positive impact during your interactions. Your feedback motivates us to keep providing top-notch service to all our customers. If you ever need assistance in the future, don’t hesitate to reach out. We look forward to serving you again soon!"
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Barbie Gentry

March 31, 2025

5  out of  5
rating by Barbie Gentry
"The best ever !!!!! I love them 💗"
We responded:
"Thank you so much for your review! We're so glad that you love Michael Strawhorn State Farm. We work hard to provide the best service possible!!"
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Bridgett Solesbee

March 20, 2025

5  out of  5
rating by Bridgett Solesbee
"Jenn is great to work with! She takes the time to explain every thing in detail & is very professional."
We responded:
"Thanks for the kind words, Bridgett. Jenn loves to provide great customer service!"
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Vaquil Nicholson

March 20, 2025

5  out of  5
rating by Vaquil Nicholson
"Great guy very helpful!"
We responded:
"Thanks Vaquil, I'm glad we were able to help out! "
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Landon Sanderson

March 18, 2025

5  out of  5
rating by Landon Sanderson
"The best agent in town! Very helpful and friendly. Very informative. Made sure I was taken care of in all aspects."
We responded:
"Thanks so much for the kind words, Landon. It was our pleasure taking care of you this morning. Thanks for stopping by, we're looking forward to taking care of your insurance for years to come. "
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Lottie Wright

March 4, 2025

5  out of  5
rating by Lottie Wright
"I recently purchase auto insurance from State Farm and Jenn assisted me with my policy she was very professional courteous, and she had such a warm and gentle spirit that I have ever encountered with any sales agent. Before I bought the policy I bought Jenn if I should ever need anything else I will make sure that I contact her first. She was very very helpful. Thank you Jenn for all of your help. PS I think that she deserves a raise!!! Lottie M Wright"
We responded:
"Thank you for the review, Lottie. I'm glad Jenn was able to take care of all your needs in such a manner. Please don't hesitate to reach out if there is anything else we can do for you!"
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des reyna

March 3, 2025

5  out of  5
rating by des reyna
"As a new adult insurance is so scary to figure out but Micheal went above and beyond to reassure me and do everything he could to make sure I was in good hands. Don’t think I’ll ever leave Statefarm"
We responded:
"Thank you for reaching out to us for your first insurance policy. I'm so glad we were able to help out with auto AND life insurance! We're looking forward to working with you for years to come!"
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Tami Spann

February 20, 2025

5  out of  5
rating by Tami Spann
"Christian was extremely helpful. After completing an online application, he established contact quickly and was super helpful in explaining the coverages. I'm super impressed with the customer service."
We responded:
"Thanks so much for the review, Tami! We truly do strive to deliver the best customer service possible. Please feel free to reach out any time!"
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Jason Green

February 10, 2025

5  out of  5
rating by Jason Green
"Always willing to help me save money. Gets right on it when i need something."
We responded:
"Thanks so much for the review, Jason!"
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Trey Morrison

January 24, 2025

5  out of  5
rating by Trey Morrison
"We switched to Michael Strawhorn and State Farm early last year and have been beyond satisfied with the change! Our home suffered damage from Hurricane Helene and we’ve had a small auto issue since switching and Michael really stepped up to make sure my family was well taken care of. His dedication and perseverance is unmatched. I can’t recommend Michael enough!"
We responded:
"Thanks so much for the review, Trey. I'm so glad we were able to save you money and take care of you when you needed us most!"
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Robin Hawkins

January 14, 2025

5  out of  5
rating by Robin Hawkins
"I spoke with with Jenn at State Farm, she was so helpful and I felt so relaxed speaking to her about the insurance i was needing for my car. She also broke down the premium amounts that I would have to pay so that I could decide what would work best for me. The time she took with me told me that her customer mattered to her. She was so pleasant to speak to! Thank you Jenn!"
We responded:
"Thank you for the review, Robin!"